Run this the morning after a big sale, once the sale's orders have had time to reach ShipBob. Open Shopify admin and ShipBob side by side and tick each box as you go. No sign-up, nothing to install: print it or keep it open.

1. Paid orders that haven't shipped 6 min

In Shopify Orders, filter on Paid and Unfulfilled, oldest first.
For each order paid more than a day ago, search ShipBob for the order number. Not there? It never arrived. Guide
In ShipBob, open the On hold and Exception orders, oldest first, and fix the reason each one gives. Guide
In Shopify, release fulfillment holds you placed during the sale that are no longer needed.

2. Settings you changed for the sale 3 min

Turn off Continue selling when out of stock on products where you turned it on, unless they are preorders. Guide
Pause or remove apps, tills and sales channels you added only for the sale.

3. Compare the stock 8 min

In Shopify Products › Inventory, Export the location ShipBob ships from, with All states. Guide
Get the same products' fulfillable numbers from ShipBob, and match the rows by product code (SKU).
Add a column: Shopify Available minus ShipBob Fulfillable, and sort by it. Guide
Available below 0: decide for each waiting order, wait for stock or refund, and tell the customer now. Guide
Shopify higher than ShipBob: lower Shopify to what ShipBob can ship, fastest sellers first.
Shopify 0 while ShipBob has stock: find why, then put it back on sale. Guide

4. Before you close the tabs 3 min

For a product off by 1 or 2, look again in a few hours before changing anything: it is often orders on their way.
For a product still off, open View adjustment history and read Created by to see who changed it.
Write down what you changed, and run this check again in a week, when the returns arrive.

ShelfTrue does this check for you, at least once an hour on paid plans, not only after a sale. Upload your warehouse's stock file and ShelfTrue compares it with Shopify. It tells you which products are at risk of overselling and which are sold out in Shopify while the warehouse has stock. Coming soon: connect ShipBob directly, and ShelfTrue will read its stock for you, allow for orders on the way and on hold, and list paid orders ShipBob never received. We can look, but never change anything at the warehouse.

Your first check is free.

Get my free stock check

After a big sale: a 20-minute stock check

1. Paid orders that haven't shipped 6 min

2. Settings you changed for the sale 3 min

3. Compare the stock 8 min

4. Before you close the tabs 3 min